Best agent we've ever worked with! Conscientious... sensitive... experience was stressless...enjoyable
Deb Bryan is a wonderful agent!
This is the 4th house Deb has helped me with.She is wonderful in every way!
Deb came highly recommended and we were quite satisfied!
Some people think being a realtor is an easy profession. You show a few houses, suggest a seller hang a picture elsewhere, watch people sign paperwork at a closing, right? And sure, sometimes, the stars align and buying and selling are seamless endeavors where all parties agree. But as you've probably noticed, the stars usually do not align. And when money is involved problems arise.
When you have a lot of problems, that's when you'll start to notice whether you've hired a good realtor or a bad one. Lucky for me, I had not just a good realtor, but an excellent one. Deb has been in the Austin market for over fifteen years now, and I am just a little bit proud to know that the home I recently purchased was her "worst closing EVER." She helped me purchase my first home ten years ago.
Selling my house was the easy part. Deb helped me pick paint colors, suggested repairs and selected a price that was right. It sold in three days in a so-so market.
The situation regarding the home I purchased was something else entirely. The sellers refused to make any repairs in an amendment (unusual), were difficult to communicate with and would not leave the home for the inspection
Then came the hail storm. Deb insisted we get some roofers to the house asap and that day, she had a quote. The sellers' realtor pretended it had not happened and refused to do anything about it. We got a second quote on the roof. Deb used her connections to get advice on how to proceed in such a situation and tried to get the sellers' realtor to acknowledge the damage.
We did a walk through on the house and found undisclosed stains on the carpet and the heater was not working. Oh, and the small matter of the roof and how I was going to get the deductible from the owners when the HUD had already been completed was still up for grabs the day of closing.
I don't want to outline the eight hours we spent at the title company and house arguing and negotiating. And I won't go in detail about my mental breakdown later in the day. From the beginning, it was instantly clear the sellers' realtor was out of her league and Deb and I were frustrated. The woman could only stare at the paperwork blankly. "I don't know," she stammered, "I guess we are not going to close today. This is a lot to think about."
And like some kind of realty Goddess, Deb regally rose from her chair, exited the room and talked to the sellers herself to get the process rolling. At some point, the sellers' realtor actually just left, not to be heard from until 6 hours later when she butt her head back into our almost completed deal in an attempt to muck it up again. But I'll save some of those details for her review.
The happy ending is this - I closed on time, I'm getting a new roof, a money for new carpet in the damaged room and the heater was fixed. That's close to $10,000 in repair work by the way. The closing DID happen, at the very last minute, despite all of that nonsense. And it's because of Deb.
Deb Bryan's professionalism and committment to our needs far exceeded our expectations. She is without doubt one of the best in the business!